Young people sign up to Tiko through one of our community mobilisers or through a friend; they can use our membership card, SMS, WhatsApp or Telegram
Platform users choose where to access services from a network of pre-qualified clinics and pharmacies. They can access health services such as short- and long-term contraceptives, HIV testing, PrEP, ART and wellbeing services such as mental health support, sanitary pads and counselling. Users can also benefit from skills-development to support with employment
Services from independent providers, public facilities, pharmacies and training centres are free or subsidised
Tiko members rate the services they receive, ensuring provider quality and accountability
With each rating, Tiko users receive rewards they can exchange in local shops for basic necessities like sanitary pads and stationery
Through a series of nudges, Tiko prompts users to attend appointments and follow-ups, promoting longer-term positive behaviour change and a cycle of healthy decision-making
Using the real-time data generated from member interactions, user ratings and customer surveys, we measure our impact quantitatively. We evaluate how effective our incentives are and gain valuable insights into the behavioural trends of our members.
Our donors have access to our dashboard and have day-to-day visibility of our programmes. It means we can collaborate to increase positive impact at any given time. This gives us agility, offers transparency and delivers trust across the ecosystem, while making our resources more efficient and our work more relevant.